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Security protocols Covid 19
Security protocols Covid 19
In the current situation due to the Covid-19, from Apartments 525, we would like to offer transparency and inform all our clients about our internal protocol, developed to protect health, for your safety and our employees’.
We work with widely recognized partners and suppliers in the field of health and hygiene.
APARTMENTS 525 GENERAL MEASURES
- Staff trained by risk-prevention company in preventive measures to address Covid-19. We define action protocols and responsible people for them, and reduce contact in guest-staff interactions.
- Daily health control of employees.
- Reduced capacity in common spaces.
- Risk areas are indicated with preventive advice posters.
ROOM CLEANING MEASURES
New cleaning and disinfection protocols. An approved external company certifies that room cleaning is carried out in accordance with Covid-19 prevention measures as established by the Ministry of Industry, Trade and Tourism, Osga Group.
- Sodium hypochlorite solution with a concentration of 0.1%, or 62-71% ethanol or 0.5% hydrogen peroxide
- Our external laundry ensures and certifies clothes are washed at more than 60º and the use of disinfectant products.
- Gloves used for cleaning are disposable.
- All cleaning materials are washed after use at 60º.
- Bedding is changed and floors are cleaned once the higher parts are finished, so as to avoid cross-contamination.
- All stationery has been removed from the apartment.
- Cleaning trolleys are disinfected in each service.
MEASURES IN COMMON AREAS
- Disinfection will be carried out several times a day since these are the most critical areas.
- Focus is on cleaning knobs, handles, handrails, rails, tables, floors and elements such as switches, vending machines and seats in the waiting areas, as well as any other element that is subsequently considered appropriate.
MEASURES IN KEY HANDOVER SERVICE AT HOTEL 525
- Safety distance signalled.
- Disinfectant gel available on every desk.
- Disinfection of all material handed over to the customer (room cards, pens, etc.)
- Reinforced cleaning and disinfection of desks.
- Methacrylates placed between customers and reception staff.
TECHNICAL SERVICE MEASURES
- All personnel are provided with the necessary individual protection and safety equipment.
- Repairs in the rooms are, as far as possible, carried out without the client being present. When not possible, the 2m safety distance is maintained at all times.
- Disinfection of all areas where intervention has taken place.
- Air conditioning system is checked periodically, especially filters and grilles.